Effective Date: January 2, 2021
Grab My Bag Anti-Harassment Policy
We aim for nothing less than a welcoming and inclusive environment for everyone using the Grab My Bag platform and because of this, we take allegations of sexual harassment very seriously.
Our anti-harassment policy applies to all users on the platform including GRAB-bers, Runners customers, and merchants, airports/airlines, other businesses, or their personnel.
Grab My Bag, and in many instances the law, prohibits anyone using the platform from committing sexual harassment. If you experience harassment from a customer, another GRAB-ber, or a third party (including but not limited to Grab My Bag employees and employees of merchant partners, airports, airlines, or other businesses) while GRABBING or doing any work directly related to GRABBING, you can follow the procedures outlined below to submit a complaint. These procedures are also available to customers or merchants, airports/airlines, and other businesses or their personnel, experiencing harassment from a GRAB-ber or GRAB MY BAG employee while using the platform.
What constitutes sexual harassment?
Sexual harassment includes unwanted sexual advances, requests for sexual favors, or visual, verbal, or physical misconduct of a sexual nature. Sexual harassment also includes various forms of gender-based harassment, including the harassment of a person of the same sex.
Here is a partial list of behaviors that may constitute sexual harassment:
These behaviors may constitute sexual harassment even if they were not motivated by sexual desire.
Protection against retaliation:
We are here to help, 100%. Grab My Bag prohibits retaliation for making a good-faith complaint of harassment or participating in any investigation related to a complaint of harassment. Retaliation of any kind may result in account deactivation, and we take any and all claims of harassment very seriously.
Process for reporting sexual harassment complaints
Anyone who believes they have been harassed, subjected to retaliation in violation of this policy, or are aware of such behavior against others, should immediately submit a complaint by:
For GRAB-bers (Contractors) and Grab My Bag Employees:
For Merchants, Airports, Airlines, and Other Businesses:
What to expect when reporting sexual harassment complaints:
Concluding the investigation:
When the investigation is complete, we will communicate the outcome as soon as possible. If we determine that the anti-harassment policy has been violated, remedial action will be taken, commensurate with the severity of the offense, up to and including account deactivation. Where applicable and appropriate under the circumstances, action will also be taken to deter any such conduct in the future.
Copyright Grab My Bag, Inc. 2021 © All Rights Reserved